Contact

Ordering and Shipping Information

Terms & Conditions

Warranties & Returns

EMAIL: BILL@CUSTOMTRIPLETREES.COM

 

Ordering and Shipping Information

Placing an order with us is simple, the hard part is knowing what to
order.Once that has been determined call us and we will get your order
started..We normally ship UPS ground , although in some instances other
carriers can be used.The USPS will deliver on Saturday at no extra cost
, however, someone must be available to sign for the package.This is
required anytime you ship with the post office.UPS will leave the package
in a secure place without a signature and will deliver on Saturday for
an additional charge.Sunday deliveries are very costly and we try to
avoid them if possible.Overnight and 2nd day deliveries can also be pricey.
We recommend that when you place an order with us to allow ample time
for manufacturing & shipping using price friendly ground services.
When you order we will give you an estimated delivery time. At your request
we will e mail or fax your completed invoice at the time of order. Otherwise
we will pack the complete invoice in the box with your shipment.All packages
we ship are fully insured and included in the shipping cost.

As shown below we carefully package every order
completely assembled, protectively wrapped and shipped with instructions
and the invoice.

Terms & Conditions

We accept all 3 major credit cards Visa, Master Card and Discover. We will also ship C.O.D. There is a 25 % deposit required
to start the order. Once that check is received we will contact you with
a approximate shipping date and the remaining charges.We will then ship
your order with a carrier that accepts C.O.D.s.A money order or certified
check is needed at the time of delivery.There is a C.O.D. fee that will
be included in the remaining balance.

Warranties & Returns

All of the front end /Triple tree products we offer are made to order.With
over 300 variations in this product line it would be hard to stock them
for immediate shipping. .Many triple tree orders we take are for hard
to find or obsolete models. At certain times we might have one of our
more popular kits available for immediate delivery and will post it in
the[What,s in Stock] section.of the website.We fully guaranty our products
to fit and work on your motorcycle as we describe and advertise.If for
some reason a part is machined incorrectly or a part does not fit your
model we will fix the problem with no further charge to you.It is very
important that you know the model of your bike when ordering custom made
parts from us.We want to get the right parts on your bike so it looks
great and rides good.Our return or order cancellation policy is a 25%
work stop or stocking charge when we refund your credit Card.This fee
covers our labor and material cost.!So make sure when you order its what
you want and it will fit your bike. We do not want to charge you 25%

Thanks, Machine&Design